Salesforce Technical Lead (Managed Services)

  • Job Reference: 00000034-1
  • Date Posted: 27 August 2018
  • Recruiter: makepositive careers
  • Location: Gurgaon
  • Salary: On Application
  • Sector: Architects, Developers, Consultants
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Sonia Middha
  • Email:

Job Description


The role of a Salesforce Technical Lead Consultant is to work alongside your peers as a technical resource to ensure the technical delivery of the project or assignment you may work on. As the Lead Salesforce Consultant, you will design and implement the key technical components of Salesforce solutions and helps direct other technical resources to develop and deliver project deliverables. You will help reduce the overall project technical risk by uncovering design issues early in the project life-cycle, share implementation best practices, and recommends solution alternatives. This is a hands-on role that requires significant technical experience the with the platform and related cloud technologies. In this role you will be expected to be:

  • Having worked on multiple projects as the lead developer or technical lead
  • Understanding business requirements and translating these into technical solutions 
  • Contributing towards the technical architecture and design of the project or app being developed
  • Implementing agreed design of the project
  • Being ready to work as individual contributor
  • Working as a team and always helping the project team deliver their workload
  • Being a subject-matter expert in Sales, Service, Community clouds and the Lightning ( Platform
  • Partner with the Technical Architect to conduct design/ code reviews during major project milestones
  • Escalating any issues to your line manager promptly


  • Interviewing and onboarding resources for the project
  • Allocating tasks/requirements documented by BA/PM
  • Reporting project status to stakeholders
  • Participate in client meetings and discussions 
  • Hands-on design and development of custom solutions on the (now called Lightning) platform including significant work in Apex, Visualforce and application integration patterns
  • Judging the tradeoffs with technology and feasibility and makes choices that fit the constraints of the project
  • Serving as a technical SME on projects focused on - Sales Cloud, Service Cloud, and the
  • (now Lightning) platform amongst other salesforce-related technologies and platforms
  • Designing and implementing business technology solutions focused on cloud-based business applications, specifically
  • Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration testing, and administration
  • Release and Environment Management including sandbox usage planning, metadata and data migration, environment comparisons and git-based version control
  • Works directly with business partners to help lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution
  • Take a leadership role in helping advance and support our Salesforce Practice
  • Assist in training and mentoring of developers and growing our Salesforce team
  • Assist with client presentations and proposal creation as required
  • Assist in writing technical approach and design documentation as required
  • Help create integration and development project plans and designs as required
  • Planning and estimating for the project, tracking the plan up to date
  • Review and Approval of project plans and estimates
  • Review and Approval of technical documents
  • Weekly/ Monthly status reporting
  • Leading by example by adhering to company financial policies regarding time and expense submission and (but not limited to) punctuality, dress code and notification of whereabouts, annual leave and absence
  • Having a level of technical experience and interpersonal skills to be able to work effectively with commercial staff, technical strategy and architecture staff, and third-party developers as well as makepositive peers
  • Last-not-least, having fun


Required Capabilities

  • Should be equipped with sound technical knowledge, be assertive in instructing and allocating workload to team, be confident in leading the remediation of issues and identifying the path to completion, and be thorough and effective in providing feedback, status, and communication to key stakeholders 
  • Excellent understanding and experience in the following: Enterprise and Partner WSDL, REST integration development, HTML/XHTML, jQuery, Javascript, AJAX, SQL, SOAP, REST, JSON, Apex, SOQL, data structures, data modeling and DB schema, enterprise integration tools and ETL tools, Salesforce Communities, Partner/Customer Portal, Data modelling using Platform standard and custom objects, security model and sharing rules, Salesforce Integration Patterns, multiple Salesforce project deployments including 2+ years with release and environment management on enterprise level deployments.
  • Over 4 relevant salesforce certifications - AB, PD1, PD2 and any 1 or more other
  • High aptitude in analytical and logical thinking
  • Demonstrated experience with technical leadership and software design and development
  • Experience with Unified Modeling Language (UML), including Entity-Relationship Diagrams (ERD), Sequence Diagrams and Data Flow Diagrams (DFD)
  • Strong verbal and written communication skills with demonstrated ability to communicate at different levels of the organisation
  • Demonstrated ability to produce highly detailed, comprehensive documentation artifacts
  • Client-focused attitude
  • High-level knowledge of enterprise IT organizational, business, and technical environments
  • Ability to analyze processes and recommend improvements as needed
  • Bachelor’s Degree or equivalent in Computer Science, Information Systems, Engineering, Business, Mathematics, or other related scientific or technical discipline with seven (7) or more years of experience related to this position
  • Must be willing to travel up to 30%
  • Knowledge and application of relational database concepts
  • Skilled at completing technical design via iterative mockups
  • High proficiency in MS Office Suite (esp. Word and Excel)
  • Openness to learning new skills and software as necessary
  • Demonstrated ability to manage simultaneous work flows while maintaining quality output and meeting deadlines
  • Demonstrated ability to learn new and exciting technologies with little assistance

Desired Capabilities

  • Design, development and leading a team in one or more Lightning Development projects
  • Experience with ETL tools and procedures (any tool), preferably Talend or Informatica Cloud
  • Ability to perform ad-hoc analysis and maintain clear and comprehensive documentation of decision-making, data preparation, and processes


Not all are required, however all Technical Consultants are expected to have at least the 4 or more of the following certs:

  • Salesforce Certified Administrator
  • Salesforce Certified App Builder
  • Salesforce Certified Platform Dev 1
  • Salesforce Certified Platform Dev 2
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Service Cloud Consultant
  • Any of the Salesforce Designer Certifications